Dc Ebt Card Customer Service

You can use it at stores that accept ebt.

Dc ebt card customer service. Cards are mailed to the customer s address on record with dhs by fidelity information services fis the district s ebt card distribution company. A customer who violates the prohibition against using their ebt card at an unauthorized location s will be warned that a subsequent violation may result in the use of their ebt card being suspended. It should arrive within seven days. Ebt electronic benefits transfer.

How long before i get my new card. Washington d c s ebt customer service number is 1 888 304 9167. Ebt card a card that looks and works like a debit or credit card but is loaded with food stamps and or cash benefits. Click here for more information regarding our response to the covid 19 corona virus pandemic.

Choose your ebt group below and click more information. Receiving your ebt card. Ebtedge sm offers you direct access to the ebt information you need. Agents available 7am to 6pm mon fri.

In response to coronavirus covid 19 effective april 20 dhs began offering the service of mailing new and replacement ebt cards to customers. Office hours monday to friday 8 15 am to 4 45 pm connect with us 64 new york avenue ne 6th floor washington dc 20002 phone. Not disclosed by customer service representatives but the policy manual notes that there may be a fee for card replacement. Connect with us 1350 pennsylvania avenue nw suite 203 washington dc 20004 phone.

You ll get the capital access ebt card once you re approved for benefits. The agency will mail your replacement card within two days. Dhs customer service number 202 727 5355 for questions regarding your balance monthly renewal issues and recertification ebt customer service number 202 724 1452 local for administrative questions regarding your physical ebt card 888 304 9167 toll free ebt card related services ebt retailer customer. These service numbers are for district of columbia participants only.